{"page":{"id":"01KMY1ACCQC9TQAYE88N697129","name":"Firmable","url":"https://status.firmable.com/","updated_at":"2026-10-02T07:33:48Z"},"incidents":[{"id":"01M3W65VC19EYPHB3B4JNCED2Q","name":"User Management \u0026 Authentication: Dashboard increased latency","status":"resolved","created_at":"2026-10-01T16:53:48Z","updated_at":"2026-10-02T07:33:48Z","resolved_at":"2026-10-02T07:33:48Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M3XRH64ANHEATT49DSCWJNHJ","body":"The authentication provider issue has been resolved. 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We will provide updates as we have more information.","created_at":"2026-09-26T06:25:51Z","display_at":"2026-09-26T06:25:51Z","incident_id":"01M3E68EYYVPFCHJRY3W09J6XE","status":"investigating","updated_at":"2026-09-26T06:25:51Z"}]},{"id":"01M2TPJ4PMATJG7R6ZHYZJEC83","name":"Background Jobs: Degraded Function Execution","status":"resolved","created_at":"2026-09-18T16:45:57Z","updated_at":"2026-09-18T21:36:00Z","resolved_at":"2026-09-18T21:36:00Z","impact":"major","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M2V757RF4ANC25299NJNZZAP","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-09-18T21:36:00Z","display_at":"2026-09-18T21:36:00Z","incident_id":"01M2TPJ4PMATJG7R6ZHYZJEC83","status":"resolved","updated_at":"2026-09-18T21:36:00Z"},{"id":"01M2TXDX3JY8AFADG7Q44XB5A9","body":"A fix has been implemented and we are monitoring the situation. 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We will provide updates as we have more information.","created_at":"2026-09-18T16:45:57Z","display_at":"2026-09-18T16:45:57Z","incident_id":"01M2TPJ4PMATJG7R6ZHYZJEC83","status":"investigating","updated_at":"2026-09-18T16:45:57Z"}]},{"id":"01M2N3XYAQ8PQ9EAN5BN9T55YZ","name":"User Management \u0026 Authentication: Delays in webhook delivery","status":"resolved","created_at":"2026-09-16T12:44:08Z","updated_at":"2026-09-16T15:33:59Z","resolved_at":"2026-09-16T13:43:53Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M2NDMXTRPWAE2W364RJCB6KZ","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-09-16T15:33:59Z","display_at":"2026-09-16T15:33:59Z","incident_id":"01M2N3XYAQ8PQ9EAN5BN9T55YZ","status":"resolved","updated_at":"2026-09-16T15:33:59Z"},{"id":"01M2NCGF91YD3BGXR3TDFWWPWQ","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-16T15:14:04Z","display_at":"2026-09-16T15:14:04Z","incident_id":"01M2N3XYAQ8PQ9EAN5BN9T55YZ","status":"monitoring","updated_at":"2026-09-16T15:14:04Z"},{"id":"01M2N7BAMDFMX0FPPH45D43P8C","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-09-16T13:43:53Z","display_at":"2026-09-16T13:43:53Z","incident_id":"01M2N3XYAQ8PQ9EAN5BN9T55YZ","status":"resolved","updated_at":"2026-09-16T13:43:53Z"},{"id":"01M2N6SK05MNJ8JAWW0WVRB653","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-16T13:34:12Z","display_at":"2026-09-16T13:34:11Z","incident_id":"01M2N3XYAQ8PQ9EAN5BN9T55YZ","status":"monitoring","updated_at":"2026-09-16T13:34:12Z"},{"id":"01M2N3XYAQV49ZGGDNCNVJ0213","body":"We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.","created_at":"2026-09-16T12:44:08Z","display_at":"2026-09-16T12:44:08Z","incident_id":"01M2N3XYAQ8PQ9EAN5BN9T55YZ","status":"identified","updated_at":"2026-09-16T12:44:08Z"}]},{"id":"01M1PV9FQ6T2ZPJH9GR34PYE6J","name":"Background Jobs: Degraded Function Execution","status":"resolved","created_at":"2026-09-04T18:35:57Z","updated_at":"2026-09-05T00:36:07Z","resolved_at":"2026-09-05T00:36:07Z","impact":"major","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M1QFWZB8747WCAK65FB78B6H","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-09-05T00:36:07Z","display_at":"2026-09-05T00:36:07Z","incident_id":"01M1PV9FQ6T2ZPJH9GR34PYE6J","status":"resolved","updated_at":"2026-09-05T00:36:07Z"},{"id":"01M1PY4Y06NDWJ4ANAM6BTZENR","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-09-04T19:25:53Z","display_at":"2026-09-04T19:25:53Z","incident_id":"01M1PV9FQ6T2ZPJH9GR34PYE6J","status":"monitoring","updated_at":"2026-09-04T19:25:53Z"},{"id":"01M1PV9FQ6DV7B046698DJTYQW","body":"We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide\n  updates as we have more information.","created_at":"2026-09-04T18:35:57Z","display_at":"2026-09-04T18:35:57Z","incident_id":"01M1PV9FQ6T2ZPJH9GR34PYE6J","status":"investigating","updated_at":"2026-09-04T18:35:57Z"}]},{"id":"01M1NZ4EB2SVX4SY9ME82FMMQZ","name":"User Management \u0026 Authentication: Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients","status":"resolved","created_at":"2026-09-04T10:23:51Z","updated_at":"2026-09-04T14:53:49Z","resolved_at":"2026-09-04T14:53:49Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M1PEJRTX954KZVJWV7RYW7ZV","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-09-04T14:53:49Z","display_at":"2026-09-04T14:53:49Z","incident_id":"01M1NZ4EB2SVX4SY9ME82FMMQZ","status":"resolved","updated_at":"2026-09-04T14:53:49Z"},{"id":"01M1PB5009GSD1HB7F176PMXN2","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-04T13:53:52Z","display_at":"2026-09-04T13:53:52Z","incident_id":"01M1NZ4EB2SVX4SY9ME82FMMQZ","status":"monitoring","updated_at":"2026-09-04T13:53:52Z"},{"id":"01M1NZ4EB2MXZ7MQM2TK0GGX5E","body":"We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.","created_at":"2026-09-04T10:23:51Z","display_at":"2026-09-04T10:23:51Z","incident_id":"01M1NZ4EB2SVX4SY9ME82FMMQZ","status":"investigating","updated_at":"2026-09-04T10:23:51Z"}]},{"id":"01M1EV14GW8XSXMHK9AS8B710M","name":"User Management \u0026 Authentication: Cloud infrastructure incident in us-central1-b","status":"resolved","created_at":"2026-09-01T15:57:27Z","updated_at":"2026-09-01T19:33:47Z","resolved_at":"2026-09-01T19:33:47Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M1F7D8661PPQY1PEKQ4YHBCE","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-09-01T19:33:47Z","display_at":"2026-09-01T19:33:47Z","incident_id":"01M1EV14GW8XSXMHK9AS8B710M","status":"resolved","updated_at":"2026-09-01T19:33:47Z"},{"id":"01M1F4HRCJWP3FBRRF383PTZSC","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-01T18:43:49Z","display_at":"2026-09-01T18:43:49Z","incident_id":"01M1EV14GW8XSXMHK9AS8B710M","status":"monitoring","updated_at":"2026-09-01T18:43:49Z"},{"id":"01M1F28SW3QD7REH2WEGKV7BXB","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-01T18:03:59Z","display_at":"2026-09-01T18:03:59Z","incident_id":"01M1EV14GW8XSXMHK9AS8B710M","status":"monitoring","updated_at":"2026-09-01T18:03:59Z"},{"id":"01M1F14555V8KJWJ26XE925QDH","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-01T17:43:58Z","display_at":"2026-09-01T17:43:58Z","incident_id":"01M1EV14GW8XSXMHK9AS8B710M","status":"monitoring","updated_at":"2026-09-01T17:43:58Z"},{"id":"01M1EX3TAFAMBBTB5XSRX6GACK","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-01T16:33:53Z","display_at":"2026-09-01T16:33:53Z","incident_id":"01M1EV14GW8XSXMHK9AS8B710M","status":"monitoring","updated_at":"2026-09-01T16:33:53Z"},{"id":"01M1EV14GWM33WXPRGRJZFPJQN","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-09-01T15:57:28Z","display_at":"2026-09-01T15:57:27Z","incident_id":"01M1EV14GW8XSXMHK9AS8B710M","status":"monitoring","updated_at":"2026-09-01T15:57:28Z"}]},{"id":"01M1C2Q36B30Y2PKYNDAE4B773","name":"User Management \u0026 Authentication: Elevated API latency","status":"resolved","created_at":"2026-08-31T14:14:04Z","updated_at":"2026-08-31T15:53:59Z","resolved_at":"2026-08-31T15:53:59Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M1C8E1VGQHVJ3PSYH2MSGYXX","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-08-31T15:53:59Z","display_at":"2026-08-31T15:53:59Z","incident_id":"01M1C2Q36B30Y2PKYNDAE4B773","status":"resolved","updated_at":"2026-08-31T15:53:59Z"},{"id":"01M1C6Q74KDTN80YRR91AC49P9","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-08-31T15:24:02Z","display_at":"2026-08-31T15:24:02Z","incident_id":"01M1C2Q36B30Y2PKYNDAE4B773","status":"monitoring","updated_at":"2026-08-31T15:24:02Z"},{"id":"01M1C2Q36B9K8PFH1MD2DQKYTS","body":"We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.","created_at":"2026-08-31T14:14:04Z","display_at":"2026-08-31T14:14:04Z","incident_id":"01M1C2Q36B30Y2PKYNDAE4B773","status":"investigating","updated_at":"2026-08-31T14:14:04Z"}]},{"id":"01M0GKBD5B8K8RYZ54J0HG6926","name":"Background Jobs: We are currently experiencing a delay with function runs being visible in the dashboard and have scaled up processing to work through the backlog.","status":"resolved","created_at":"2026-08-20T22:06:02Z","updated_at":"2026-08-20T22:45:57Z","resolved_at":"2026-08-20T22:45:57Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M0GNMFP3H0TR9ARKVW0CWE1H","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-08-20T22:45:57Z","display_at":"2026-08-20T22:45:57Z","incident_id":"01M0GKBD5B8K8RYZ54J0HG6926","status":"resolved","updated_at":"2026-08-20T22:45:57Z"},{"id":"01M0GKBD5B5RQY0EPJ18G3H1PG","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-08-20T22:06:02Z","display_at":"2026-08-20T22:06:02Z","incident_id":"01M0GKBD5B8K8RYZ54J0HG6926","status":"monitoring","updated_at":"2026-08-20T22:06:02Z"}]},{"id":"01M0FQWAT2Y1GJCTB0ZA8P1HJS","name":"Background Jobs: Delays in Function Execution","status":"resolved","created_at":"2026-08-20T14:05:57Z","updated_at":"2026-08-20T15:15:59Z","resolved_at":"2026-08-20T15:15:59Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M0FVWJ02B1YS6NTXFZZEPH5T","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-08-20T15:15:59Z","display_at":"2026-08-20T15:15:59Z","incident_id":"01M0FQWAT2Y1GJCTB0ZA8P1HJS","status":"resolved","updated_at":"2026-08-20T15:15:59Z"},{"id":"01M0FQWAT2QP6XF133RPCHKPJC","body":"A fix has been implemented and we are monitoring the situation. The third-party API is expected to be fully operational shortly.","created_at":"2026-08-20T14:05:57Z","display_at":"2026-08-20T14:05:57Z","incident_id":"01M0FQWAT2Y1GJCTB0ZA8P1HJS","status":"monitoring","updated_at":"2026-08-20T14:05:57Z"}]},{"id":"01M0C759ME04BGXDX7SYS8JHJ3","name":"Background Jobs: Delayed function executions for a subset of customers","status":"resolved","created_at":"2026-08-19T05:16:02Z","updated_at":"2026-08-19T05:16:04Z","resolved_at":"2026-08-19T05:16:04Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01M0C75BWBYXAZTY292MSC6QJ0","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-08-19T05:16:04Z","display_at":"2026-08-19T05:16:04Z","incident_id":"01M0C759ME04BGXDX7SYS8JHJ3","status":"resolved","updated_at":"2026-08-19T05:16:04Z"},{"id":"01M0C759MEF43XKNEKJVPCARTR","body":"We have identified an issue with our background job processing provider affecting the Firmable API. We are working on a resolution.","created_at":"2026-08-19T05:16:02Z","display_at":"2026-08-19T05:16:02Z","incident_id":"01M0C759ME04BGXDX7SYS8JHJ3","status":"identified","updated_at":"2026-08-19T05:16:02Z"}]},{"id":"01KZ7GW60HSVEYJQ2WZ7Q8ZK4M","name":"User Management \u0026 Authentication: Increased API latency and errors - a third-party service Status","status":"resolved","created_at":"2026-08-04T23:13:55Z","updated_at":"2026-08-13T01:38:42Z","resolved_at":"2026-08-04T23:43:51Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KZWCB1A5K3YM02MFB7VDH0AC","body":"The issue has been resolved.","created_at":"2026-08-13T01:38:42Z","display_at":"2026-08-13T01:38:42Z","incident_id":"01KZ7GW60HSVEYJQ2WZ7Q8ZK4M","status":"resolved","updated_at":"2026-08-13T01:38:42Z"},{"id":"01KZ7JK29KHQJ2QKP1XCESZZSF","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-08-04T23:43:53Z","display_at":"2026-08-04T23:43:53Z","incident_id":"01KZ7GW60HSVEYJQ2WZ7Q8ZK4M","status":"monitoring","updated_at":"2026-08-04T23:43:53Z"},{"id":"01KZ7JK05BKNM3DDDE52NGMX80","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-08-04T23:43:51Z","display_at":"2026-08-04T23:43:51Z","incident_id":"01KZ7GW60HSVEYJQ2WZ7Q8ZK4M","status":"resolved","updated_at":"2026-08-04T23:43:51Z"},{"id":"01KZ7GW60H49RMA6XBE83WTBTB","body":"We are investigating an issue with our authentication provider that may be affecting the app. We will provide updates as we have more information.","created_at":"2026-08-04T23:13:55Z","display_at":"2026-08-04T23:13:55Z","incident_id":"01KZ7GW60HSVEYJQ2WZ7Q8ZK4M","status":"investigating","updated_at":"2026-08-04T23:13:55Z"}]},{"id":"01KYYD1WY689BAZ2N3BYG18SKK","name":"User Management \u0026 Authentication: Increased error rate","status":"resolved","created_at":"2026-08-01T10:13:58Z","updated_at":"2026-08-01T10:15:00Z","resolved_at":"2026-08-01T10:15:00Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KYYD3T1FGY9A23GFZK6AFMV5","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-08-01T10:15:00Z","display_at":"2026-08-01T10:15:00Z","incident_id":"01KYYD1WY689BAZ2N3BYG18SKK","status":"resolved","updated_at":"2026-08-01T10:15:00Z"},{"id":"01KYYD1WY6HHW4MMPY8QMH4QBP","body":"We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.","created_at":"2026-08-01T10:13:58Z","display_at":"2026-08-01T10:13:58Z","incident_id":"01KYYD1WY689BAZ2N3BYG18SKK","status":"identified","updated_at":"2026-08-01T10:13:58Z"}]},{"id":"01KYW37Q7Q3VWCPWA72VR6J9MB","name":"User Management \u0026 Authentication: Elevated error rate in domain provisioning - Third-party service Status","status":"resolved","created_at":"2026-07-31T12:43:54Z","updated_at":"2026-07-31T13:13:53Z","resolved_at":"2026-07-31T13:13:53Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KYW4YKMCW6R8YRRK8E7VE53N","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-07-31T13:13:53Z","display_at":"2026-07-31T13:13:53Z","incident_id":"01KYW37Q7Q3VWCPWA72VR6J9MB","status":"resolved","updated_at":"2026-07-31T13:13:53Z"},{"id":"01KYW3TB72AT71EQ66SFCF8NZM","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-31T12:54:04Z","display_at":"2026-07-31T12:54:04Z","incident_id":"01KYW37Q7Q3VWCPWA72VR6J9MB","status":"monitoring","updated_at":"2026-07-31T12:54:04Z"},{"id":"01KYW3T8AYVAETBYZQ3ZZT6FFG","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-31T12:54:01Z","display_at":"2026-07-31T12:54:01Z","incident_id":"01KYW37Q7Q3VWCPWA72VR6J9MB","status":"monitoring","updated_at":"2026-07-31T12:54:01Z"},{"id":"01KYW37Q7QP6FRJDPEZBKW902K","body":"We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.","created_at":"2026-07-31T12:43:54Z","display_at":"2026-07-31T12:43:54Z","incident_id":"01KYW37Q7Q3VWCPWA72VR6J9MB","status":"identified","updated_at":"2026-07-31T12:43:54Z"}]},{"id":"01KY7PEZ6SHP4D1TV7NS9ASYG9","name":"Background Jobs: Function processing delays","status":"resolved","created_at":"2026-07-23T14:35:51Z","updated_at":"2026-07-23T15:36:09Z","resolved_at":"2026-07-23T15:36:07Z","impact":"major","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KY7SXCA514A8034Q0JYTGTKX","body":"The background job processing issue has been resolved. The background job API is fully operational.","created_at":"2026-07-23T15:36:09Z","display_at":"2026-07-23T15:36:09Z","incident_id":"01KY7PEZ6SHP4D1TV7NS9ASYG9","status":"resolved","updated_at":"2026-07-23T15:36:09Z"},{"id":"01KY7SXA3JDJ71R477PXA22HZD","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-07-23T15:36:07Z","display_at":"2026-07-23T15:36:07Z","incident_id":"01KY7PEZ6SHP4D1TV7NS9ASYG9","status":"resolved","updated_at":"2026-07-23T15:36:07Z"},{"id":"01KY7SAMCAZAQG1HDECB51MJHC","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-23T15:25:55Z","display_at":"2026-07-23T15:25:55Z","incident_id":"01KY7PEZ6SHP4D1TV7NS9ASYG9","status":"monitoring","updated_at":"2026-07-23T15:25:55Z"},{"id":"01KY7SAJH5TGGJQ65DD9W4D2HF","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-23T15:25:53Z","display_at":"2026-07-23T15:25:53Z","incident_id":"01KY7PEZ6SHP4D1TV7NS9ASYG9","status":"monitoring","updated_at":"2026-07-23T15:25:53Z"},{"id":"01KY7PEZ6S58WZGGP2RQ3JSMWX","body":"We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.","created_at":"2026-07-23T14:35:51Z","display_at":"2026-07-23T14:35:51Z","incident_id":"01KY7PEZ6SHP4D1TV7NS9ASYG9","status":"investigating","updated_at":"2026-07-23T14:35:51Z"}]},{"id":"01KXP1PT9WA8EBZQGE5MZ60E8A","name":"Background Jobs: Metrics Data Delays","status":"resolved","created_at":"2026-07-16T18:06:03Z","updated_at":"2026-07-16T19:35:54Z","resolved_at":"2026-07-16T19:35:54Z","impact":"major","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KXP6VAGPN41861RJXVWF7NV5","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-07-16T19:35:54Z","display_at":"2026-07-16T19:35:54Z","incident_id":"01KXP1PT9WA8EBZQGE5MZ60E8A","status":"resolved","updated_at":"2026-07-16T19:35:54Z"},{"id":"01KXP2V2Y62C58CDXRKEXT991W","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-16T18:25:52Z","display_at":"2026-07-16T18:25:52Z","incident_id":"01KXP1PT9WA8EBZQGE5MZ60E8A","status":"monitoring","updated_at":"2026-07-16T18:25:52Z"},{"id":"01KXP1PT9WDY9XRG2WEP28J56J","body":"We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.","created_at":"2026-07-16T18:06:03Z","display_at":"2026-07-16T18:06:03Z","incident_id":"01KXP1PT9WA8EBZQGE5MZ60E8A","status":"investigating","updated_at":"2026-07-16T18:06:03Z"}]},{"id":"01KXNGZS0D1G2F6XP77SA8J8AX","name":"User Management \u0026 Authentication: Elevated API Errors","status":"resolved","created_at":"2026-07-16T13:13:51Z","updated_at":"2026-07-16T14:14:00Z","resolved_at":"2026-07-16T14:14:00Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KXNMDX7B3DRG585DMG3P94PW","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-07-16T14:14:00Z","display_at":"2026-07-16T14:14:00Z","incident_id":"01KXNGZS0D1G2F6XP77SA8J8AX","status":"resolved","updated_at":"2026-07-16T14:14:00Z"},{"id":"01KXNK9E132EWR4KQJCPN158XQ","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-16T13:54:04Z","display_at":"2026-07-16T13:54:04Z","incident_id":"01KXNGZS0D1G2F6XP77SA8J8AX","status":"monitoring","updated_at":"2026-07-16T13:54:04Z"},{"id":"01KXNK9BFFQF8PK33SCDZ7YCTY","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-16T13:54:02Z","display_at":"2026-07-16T13:54:02Z","incident_id":"01KXNGZS0D1G2F6XP77SA8J8AX","status":"monitoring","updated_at":"2026-07-16T13:54:02Z"},{"id":"01KXNGZS0D8BT03C99PNRX8P0J","body":"We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.","created_at":"2026-07-16T13:13:51Z","display_at":"2026-07-16T13:13:51Z","incident_id":"01KXNGZS0D1G2F6XP77SA8J8AX","status":"investigating","updated_at":"2026-07-16T13:13:51Z"}]},{"id":"01KXNCHAJDYR9ETXTPV2510E08","name":"Background Jobs: Latency and Execution Errors","status":"resolved","created_at":"2026-07-16T11:56:03Z","updated_at":"2026-07-16T13:06:03Z","resolved_at":"2026-07-16T13:06:03Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KXNGHG6EMBYETG9E6K5PKYGD","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-07-16T13:06:03Z","display_at":"2026-07-16T13:06:03Z","incident_id":"01KXNCHAJDYR9ETXTPV2510E08","status":"resolved","updated_at":"2026-07-16T13:06:03Z"},{"id":"01KXNGA98BG2GV5CXA8E0K77CQ","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-16T13:02:07Z","display_at":"2026-07-16T13:02:07Z","incident_id":"01KXNCHAJDYR9ETXTPV2510E08","status":"monitoring","updated_at":"2026-07-16T13:02:07Z"},{"id":"01KXNG12VNPMQJ2E49W0K2S3PX","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-16T12:57:05Z","display_at":"2026-07-16T12:57:05Z","incident_id":"01KXNCHAJDYR9ETXTPV2510E08","status":"monitoring","updated_at":"2026-07-16T12:57:05Z"},{"id":"01KXNFZ2VN228Z8PWHRY7R5897","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-16T12:56:00Z","display_at":"2026-07-16T12:56:00Z","incident_id":"01KXNCHAJDYR9ETXTPV2510E08","status":"monitoring","updated_at":"2026-07-16T12:56:00Z"},{"id":"01KXNFYZ8TDMZPPN7PTX0KBF3V","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-16T12:55:56Z","display_at":"2026-07-16T12:55:56Z","incident_id":"01KXNCHAJDYR9ETXTPV2510E08","status":"monitoring","updated_at":"2026-07-16T12:55:56Z"},{"id":"01KXNCHAJDBA48TVKBWFG136AB","body":"We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.","created_at":"2026-07-16T11:56:03Z","display_at":"2026-07-16T11:56:03Z","incident_id":"01KXNCHAJDYR9ETXTPV2510E08","status":"investigating","updated_at":"2026-07-16T11:56:03Z"}]},{"id":"01KXMZTVEXMTP0EQEMWSB2941M","name":"User Management \u0026 Authentication: Increased latency on our APIs - a third-party service Status","status":"resolved","created_at":"2026-07-16T08:14:04Z","updated_at":"2026-07-16T08:15:05Z","resolved_at":"2026-07-16T08:15:05Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KXMZWQH78VHGCX2D2SC5KT9V","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-07-16T08:15:05Z","display_at":"2026-07-16T08:15:05Z","incident_id":"01KXMZTVEXMTP0EQEMWSB2941M","status":"resolved","updated_at":"2026-07-16T08:15:05Z"},{"id":"01KXMZTVEX2D0TFDRJK07SSW2E","body":"We are investigating an issue with our third-party authentication service that may be affecting the Firmable App. We will provide updates as we have more information.","created_at":"2026-07-16T08:14:04Z","display_at":"2026-07-16T08:14:04Z","incident_id":"01KXMZTVEXMTP0EQEMWSB2941M","status":"investigating","updated_at":"2026-07-16T08:14:04Z"}]},{"id":"01KXC6W8YXKKTH2VJ2XQF023TC","name":"User Management \u0026 Authentication: Elevated errors while configuring domains","status":"resolved","created_at":"2026-07-12T22:24:00Z","updated_at":"2026-07-13T01:53:47Z","resolved_at":"2026-07-13T01:53:47Z","impact":"major","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KXCJWCVPF673MESAC0X1DCYF","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-07-13T01:53:47Z","display_at":"2026-07-13T01:53:47Z","incident_id":"01KXC6W8YXKKTH2VJ2XQF023TC","status":"resolved","updated_at":"2026-07-13T01:53:47Z"},{"id":"01KXCAA2BJP3N23FA7VJSFF1KX","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-12T23:23:58Z","display_at":"2026-07-12T23:23:58Z","incident_id":"01KXC6W8YXKKTH2VJ2XQF023TC","status":"monitoring","updated_at":"2026-07-12T23:23:58Z"},{"id":"01KXC6YASVDHVWR6B0V67MM37G","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-12T22:25:08Z","display_at":"2026-07-12T22:25:08Z","incident_id":"01KXC6W8YXKKTH2VJ2XQF023TC","status":"monitoring","updated_at":"2026-07-12T22:25:08Z"},{"id":"01KXC6WDMYJ8N1QDWGD3WQ015C","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-12T22:24:05Z","display_at":"2026-07-12T22:24:05Z","incident_id":"01KXC6W8YXKKTH2VJ2XQF023TC","status":"monitoring","updated_at":"2026-07-12T22:24:05Z"},{"id":"01KXC6W8YXF1S2BN4TNVR23W4S","body":"A fix has been implemented for the authentication issue and we are monitoring the situation.","created_at":"2026-07-12T22:24:01Z","display_at":"2026-07-12T22:24:00Z","incident_id":"01KXC6W8YXKKTH2VJ2XQF023TC","status":"monitoring","updated_at":"2026-07-12T22:24:01Z"}]},{"id":"01KX4AHA2PGYKMA3EX0AFXYYR1","name":"User Management \u0026 Authentication: Elevated errors in Account Portal","status":"resolved","created_at":"2026-07-09T20:54:00Z","updated_at":"2026-07-09T20:55:02Z","resolved_at":"2026-07-09T20:55:02Z","impact":"minor","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KX4AK68JQK7R81QZ1XGGSD1V","body":"The authentication provider issue has been resolved. The Firmable App is fully operational.","created_at":"2026-07-09T20:55:02Z","display_at":"2026-07-09T20:55:02Z","incident_id":"01KX4AHA2PGYKMA3EX0AFXYYR1","status":"resolved","updated_at":"2026-07-09T20:55:02Z"},{"id":"01KX4AHA2PK3W1T7GJB0TCS9X0","body":"We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.","created_at":"2026-07-09T20:54:00Z","display_at":"2026-07-09T20:54:00Z","incident_id":"01KX4AHA2PGYKMA3EX0AFXYYR1","status":"investigating","updated_at":"2026-07-09T20:54:00Z"}]},{"id":"01KWZDVZ99E3A6ZMX53393PZ8J","name":"Background Jobs: Degraded function execution performance","status":"resolved","created_at":"2026-07-07T23:16:03Z","updated_at":"2026-07-08T15:46:01Z","resolved_at":"2026-07-08T15:46:01Z","impact":"major","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KX16GN9YP850XW1RPHVSW7EB","body":"The background job processing issue has been resolved. The third-party API is fully operational.","created_at":"2026-07-08T15:46:01Z","display_at":"2026-07-08T15:46:01Z","incident_id":"01KWZDVZ99E3A6ZMX53393PZ8J","status":"resolved","updated_at":"2026-07-08T15:46:01Z"},{"id":"01KWZH9FH602K0YWGTBM40G449","body":"A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.","created_at":"2026-07-08T00:15:51Z","display_at":"2026-07-08T00:15:51Z","incident_id":"01KWZDVZ99E3A6ZMX53393PZ8J","status":"monitoring","updated_at":"2026-07-08T00:15:51Z"},{"id":"01KWZDVZ992RBZ3NHMYTZP8M7C","body":"We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.","created_at":"2026-07-07T23:16:03Z","display_at":"2026-07-07T23:16:03Z","incident_id":"01KWZDVZ99E3A6ZMX53393PZ8J","status":"investigating","updated_at":"2026-07-07T23:16:03Z"}]},{"id":"01KWXTBRG8FM030KPQMWN4D03T","name":"Background Jobs: Function execution down for a small subset of customers","status":"resolved","created_at":"2026-07-07T08:15:54Z","updated_at":"2026-07-07T23:19:13Z","resolved_at":"2026-07-07T23:19:13Z","impact":"major","page_id":"01KMY1ACCQC9TQAYE88N697129","incident_updates":[{"id":"01KWZE1RDD37K267TWZQP3J5GR","body":"The background job processing issue has been resolved. The API is fully operational.","created_at":"2026-07-07T23:19:13Z","display_at":"2026-07-07T23:19:13Z","incident_id":"01KWXTBRG8FM030KPQMWN4D03T","status":"resolved","updated_at":"2026-07-07T23:19:13Z"},{"id":"01KWXTBRG8RFXAJ44Z20KNGFV6","body":"A fix has been implemented and we are monitoring the situation. The Firmable API is expected to be fully operational shortly.","created_at":"2026-07-07T08:15:54Z","display_at":"2026-07-07T08:15:54Z","incident_id":"01KWXTBRG8FM030KPQMWN4D03T","status":"monitoring","updated_at":"2026-07-07T08:15:54Z"}]}]}