User Management & Authentication: Elevated error rate in domain provisioning - Third-party service Status

Resolved·Degraded performance

The authentication provider issue has been resolved. The Firmable App is fully operational.

Fri, Jul 31, 2026, 01:13 PM

(2 months ago)

Affected components

Jul 31, 2026, 12:43 PM

01:13 PM

User Management & Authentication

Updates

Resolved

The authentication provider issue has been resolved. The Firmable App is fully operational.

Fri, Jul 31, 2026, 01:13 PM

Monitoring

A fix has been implemented for the authentication issue and we are monitoring the situation.

Fri, Jul 31, 2026, 12:54 PM(19 minutes earlier)

Monitoring

A fix has been implemented for the authentication issue and we are monitoring the situation.

Fri, Jul 31, 2026, 12:54 PM

Identified

We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.

Fri, Jul 31, 2026, 12:43 PM(10 minutes earlier)