User Management & Authentication: Delays in webhook delivery

Resolved·Degraded performance

The authentication provider issue has been resolved. The Firmable App is fully operational.

Wed, Sep 16, 2026, 03:33 PM

(2 weeks ago)

Affected components

Sep 16, 2026, 12:44 PM

03:33 PM

User Management & Authentication

Updates

Resolved

The authentication provider issue has been resolved. The Firmable App is fully operational.

Wed, Sep 16, 2026, 03:33 PM

Monitoring

A fix has been implemented for the authentication issue and we are monitoring the situation.

Wed, Sep 16, 2026, 03:14 PM(19 minutes earlier)

Resolved

The authentication provider issue has been resolved. The Firmable App is fully operational.

Wed, Sep 16, 2026, 01:43 PM(1 hour earlier)

Monitoring

A fix has been implemented for the authentication issue and we are monitoring the situation.

Wed, Sep 16, 2026, 01:34 PM

Identified

We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.

Wed, Sep 16, 2026, 12:44 PM(50 minutes earlier)